Cancellation & Refund
Of course we wish for you to stay with us and adapt your lifestyle to your ideal life. Yet, if you wish to change your subscription, you can do so by using the following steps:
- Visit ‘My Account’ on our website and follow the relevant steps to remove your account.
- Submit a ‘Cancelation Subscription Form’.
- Contact our support team with your respective request.
In addition, please know that we do not give refunds for any partial-month subscription periods or unused services. If you cancel, you will be able to enter our services until the end of the paid period. We may terminate your account at any time and without notice if we believe that you fail to have observed and acted upon our rules. If this is the case, you will not be entitled to any refund. After your subscription is ended by us, these terms will expire. Except those which are intended to survive termination. Do you want to terminate your subscription? We want to say that we are sorry that we did not meet up to your expectations. Please let us know how we can improve our services by providing feedback to our support team.